My Spectrum

Charter/Spectrum

4.7

Publisher Country	US
Country Release Date	2014-12-15
Categories	Tools
Country / Regions	US
Developer Website	Charter/Spectrum
Support URL	Charter/Spectrum
Content Rating	Everyone

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.

Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.

Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.

Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.

1.09M+

By A W A W
2025-08-26
Version 13.13.0
securityuser_data_and_privacyperformance_and_bugslogin
Nice to have, but is useless. The app will NOT progress forward unless you give it permissions you don't want it to have. There is no option to skip . As a result, the app will leave users logged in as there's no option to log out. Further, all your personal and account data become exposed because there's no option to logout not even through google . DONT USE!!!
By Michael Sizemore
2025-08-27
Version 13.16.1
servicecustomer_supportpricing
I hate that I have this company and their trash service. They wanted to charge me for a service call on equipment they installed that were faulty. I barely ever get the speeds I'm paying for. Now let's talk about the absolute best, not at all unstable, never constantly cutting out service they provide. Wait, no, that'll be my new provider. I do not recommend this service at all. They charge prices like they're actually good.
By Steven Howell
2025-08-26
Version 13.13.0
performance_and_bugsinstallation_and_setupcustomer_supportcomparative_feedback
This app worked just fine to pay my monthly bill till last week now it's no longer compatible with my device just a BS way to make you upgrade to a newer phone! So, I go to the store and am told there's nothing they can do. but they have a nice selection of new phones to choose from that's hogwash! my phone works just fine with all my other apps I don't want to give 1 star they don't even deserve that! pissed off in Roseburg