I’ve played Evony for over a year. This game has a PvP feature called Battlefield- Battle of Constantinople which becomes one of the primary competitive aspects of the game. Players spend thousands of dollars to try and be competitive. Unfortunately, for up and coming players trying to compete with mega coiners, the All Star battlefield gameplay experience is riddled with gameplay issues, lag, glitches, etc. I’ve been to multiple All Stars and after the Season 9 experience, I’ve decided to stop spending money and considering leaving the game. After attempting to work with their customer service, where I provided in game screenshots of issues I experienced which included being locked out of the game, unable to load back in, heal glitched just to name a few, they repeatedly send automated responses that won’t acknowledge the proof provided. Other players receive compensation for these issues and there seems to be no logical rationale to support who gets customer service and who doesn’t. I enjoyed the game for a while and I wished that the developer team would fix the issues and the customer service department made a real effort to preserve the satisfaction level of paying customers. Be careful with managing expectations of this game. It demands a lot of time and the return isn’t worth the investment when you’re getting screwed out of rewards.

Worst customer service I’ve ever experienced for a game. I should have read the reviews first before I spent my time and money on this game. Fun at first but something weird happened with my account. I spent some money in game to heal some troops to get my power level back up. When I logged in the next day my power dropped substantially with no reports of an attack on my keep. I thought it was weird but figured maybe I missed something? Maybe I didn’t bring my power back up to where I thought I did. So I spent some more money for resources to heal my troops again, this time bringing my power to over 1 billion. If you’ve played the game, you know that’s quite a bit. When I logged back in the next day (I only logged in to heal my troops and then I logged off for the day) my power level was back down under 1 billion. That’s when I realized something fishy was going on and I just spent a lot of money for those resources all for nothing. I contacted support and sent a screenshot of my power level and asked if they could somehow look back at my account activity and see what was going on…I haven’t heard from them since. They make plenty of money with this game so you would think their support team would be on top of something like this right? Wrong. They make plenty of money from this game so why help some random player who’s complaining about a glitch. Don’t waste your time or money and I hope you read these reviews before you download.