I’ve only used the free trial but I’m pretty sure I’m just going to fully subscribe after this next trip. I already had a flight booked though southwest before finding this app, and during the free trial as I was exploring apps planning another trip, it alerted me that the price dropped on my previously booked flight! For a family of 4, that totaled $250 I was refunded by southwest! Super pumped - app is fantastic.

The app only is functional as a shopping tool. The app DOES NOT sync or pull in trips that were created on the Going website. When you add a trip on the web, it doesn’t appear in the app. The app relies only on what you set up within the app itself. And you can’t even do that unless you set up unwanted alerts. The Going Help Center clarifies this limitation under "Common Membership Issues." It confirms that while Premium and Elite members have exclusive access to My Trips via the mobile app, the feature is tied specifically to setting alerts. It doesn’t allow viewing or syncing previously created web trips.

In other words, you paid your money. you have an account. You can’t use your account using tha App. Absolutely unsatisfactory. Deleting app as it is essentially non-functional for tracking my preferred trips.

I was a long time subscriber to Scott’s Cheap Flights, although admittedly I haven’t had a paid subscription in the last year or so. I recently decided to give it another go after completing some recent travel that I booked on my own. Downloaded the app today after being prompted to do so through email and can already see this is not the service for me anymore. I prefer email to the app. I don’t need yet another app on my phone. And in particular I don’t need one that doesn’t work. Filters in the same category (for at least some) are treated as “and” rather than “or” leading to no return results. In addition, the app has constantly been crashing and I’ve only had it for a few hours. I will definitely be canceling this subscription prior to the end of the trial period.