Wouldn't let me pay for parking because "license plate didn't match what was scanned at entry." Triple-checked plate even though I didn't need to because we had our plate info saved and had parked in the same lot before. There's no way to bypass this error, either. It just won't let you pay. Absolutely unacceptable to depend on this app and potentially get a ticket for its errors. EDIT: IT GOT WORSE. They retroactively started my session and charged me $75 for TWO DAYS of parking I didn't use.

Google Maps led us down a street that was blocked off because of the game being played that day. without the ability to turn around because there was a line of cars behind us all waiting to turn in the parking garage on that street. the only available option was to park in that different parking area than one I paid for so after consideration, I changed my rating from one to 3 stars since it wasn't the apps fault.

My car was recently locked in a garage before the time Park Whiz said the reservation ended. It led to me having to pay to stay in a hotel because the garage wouldn't open and the help line provided did not work. Park Whiz eventually refunded my $10, but I was still out $284 for the hotel and a late fee for a garage that I couldn't get into. They also refuse to change the information about the garage or delist it. I can't trust this app anymore. I will either use Spot Hero or find my own parking