I'm trying to delete my account, and the app doesn't have a clear way of doing it. The settings options hide each option of changing password, email, address, etc, so it's confusing to sort things out. The customer service is all AI and not well at solving issues. Also, the annual fee to get free shipping is difficult to stop, so you have to either remember to not renew the service in a year or let them take $20 out of your account.

If you're looking for something specific, it is incredibly hard to navigate. The results sometimes just keep repeating as you scroll until you refresh. Also, if you're on the web page, it'll force you into the app without prompting. Finally, the checkout page has this super spammy addition asking you to complete your purchase by adding an additional item, but this is for every single item. Dismissing the section does nothing, it'll just come back regardless.

The Overstock App is the best way for me to have easy access to ALL of my favorite things! It's difficult to find quality items (brand names), offering the lowest prices in one place. The vast array of selections, in every category, always amazes me. I've even discovered hard to find items within Overstock's inventory. This App is user-friendly and full of daily surprises.