I am absolutely devastated. I made two payments, in Aug and Sept 2023, through this app. At the time, like a total fool, I did not look for a confirmation number. I saw the amounts had been debited and I marked down that those tax payments had been paid. Fast forward to 3 weeks ago, and I received a letter from the IRS saying I owed taxes. When I called, they told me they never received these 2 payments. My bank is currently investigating, but I stand to have lost nearly 6k over this. Terrible!!

after over an hour on hold i got to talk to someone. the "information does not match error" also applies to them not having a return on file, they are so far behind that i sent mine in february and they still dont have it on record months later - last years return took 8 months. still, the app is useless to me since by the time it shows on there i should have it in my bank. 1 star for the irs in general, hire more people.

Entered accurately with the year displaying 2022 - doesn't work! The app and the irs website doesn't work. Such a headache, I wish they could've announced that it's having technical difficulties because I thought it was just me until I came to the reviews of the app. I was seriously worried. The only thing my status says is accepted.. it doesn't say processed or whatever. Idk I'll just wait it out and hopefully it all works out fine. -- Overall the app and website both suck terribly!