installed and the app appeared to be frozen for a long.... time about 3 or so minutes. had to force close and try again, then when it finally opened correctly, I created an account and then it wouldn't allow the secure password. created a less secure password and then said this email was already in use, which it wasn't because it is a newer company email. overall, a very bad experience for a new end user to endure.

When I first got the tickets more than a month before the game, they weren't in my wallet. I called & they fixed it. I forwarded some of my tickets. Some people struggled to get them & some disappeared completely. I called customer service well before the game and had to call at the game because the tickets still weren't there. I had to go down to the box office & show them the "solutions" weren't working. I kept getting error messages in the app. Finally, got some physical tickets in 5th inning

Even when you are logged in and select tickets to buy, it asks you to log in. After using valid logging in information, there are always several error messages. Then, all of a sudden without doing anything differently, everything works. Also, I stay logged in. There are times I use the app for several consecutive games/days - it may work two days, but the third day, I have to log in. Awful app, unfortunately, there is no other choice since ballparks claim they can no longer print paper tickets.