At first, my experience with the app was great, although a little frustrating when it came to listing items. I create small items such as bracelets. So be prepared if you create such items, like I do, to measure all your small items & weigh them. The main issue is that my account got permanently suspended for no reason. Etsy didn't notify me why they suspended my account & additionally, someone purchased an item & app did not notify me either. I so happen to look in my spam & found the email.

It's not emailing notifications and Seller's copies of correspondence with customers. I made a sale on April 12th that the app didn't show me. I only knew it was out there when the payment appeared in my checking account. At that point it was already overdue by 4 days! I fumbled around with the filters and finally found the sale, but it wasn't easy. I'm a small volume seller, I need the app to work! 4/22/2025 update - can't contact support via App, it only gives FAQs. No way to send a message.

concerned on how my business will start. I do therian mask commissions, and to buy a commission, someone needs to message me on etsy first. and it's great! but for some reason, while im chatting with them, leave, come back maybe an hour later, the chat is gone? and no no no this isn't because they closed it, it just.. does this automatically. It's not closed closed. It just makes it so I cannot see it. and when I sea for it, its there? but when i open chat, they cant see my replies. major issue